And the long and winding road we took to get there. — Observe, The Genesis Few things were certain in late 2017 when our founders, along with investors at Sutter Hill Ventures, embarked on a journey to build a different kind of observability product. One thing we did know was that the three pillars model of Observability was dead — or at least dying. At…

Dogfooding For Fun and For Profit — In part II, we talked about how we use the various types of data we collect in our observability environment — which we call O2 — but now we’ll look at a scenario where we combine a few of those data sources to troubleshoot an issue. …

Dogfooding For Fun and For Profit — Introduction In part I, we gave a brief overview of the O2 environment and the types of data that we ingest with it. In this piece, we’ll explain how we use this data. But first, let’s define a few common product terms found in Observe — all of which can be…

Dogfooding For Fun and For Profit — Introduction Since we came out of stealth mode two years ago, we’ve added more than sixty customers, but no one has used Observe more than our first customer has…Observe! The concept of dogfooding isn’t new, but observing an observability product has unique challenges — and benefits. It’s safe to say that…

A SaaS Love Story — A little less than a year ago I had a comfortable career as a DevOps Engineer working for a large multinational corporation, work I cared about, and a team of people whom I’d do anything for — the pay wasn’t so bad either. I enjoyed writing code, designing immutable architecture…

Introduction I recently set up a new blog using the Ghost blogging platform on a self-hosted AWS EC2 instance. With many thanks to my years of experience as a DevOps Engineer, I was able to set up a snapshot policy to fully back up the drive of the instance each night…